Trium
Hilary MacDonald
Client Services Manager
Join Our Team | A Day in the Life
6am
The alarm goes off. I hit the snooze button once and steal my last few minutes of sleep. The alarm goes off again and this time I have to get up if I want to make my 6:30 spinning class. While I'm slightly dreading it, I know how good I'll feel afterwards so I quickly get up and hustle to the gym. I'm definitely a morning person, so working out first thing is a great way to start the day - plus it leaves more time for catching up with friends after work.
8am
I'm meeting a friend who lives around the corner and we're walking to work so I head to her apartment from the gym. The office about a 30-minute walk from my neighborhood so we have lots of time to catch up and I can hear all about her trip to Mexico. Once I get to the office, I take a quick shower (we have a spectacular shower for the office's workout crowd) and am ready to go for the day - feeling refreshed and rejuvenated after a great early morning.
9am
The work day starts by catching up on emails that have come in overnight. There tend to be quite a few since Shani and Alia are working at the client's office in Europe for a few weeks. We have definitely learned to use the time difference to our advantage-as their day is wrapping up, ours is just beginning. Before Alia turns in for the day, she hands off anything that I can work on during my day so that she can enjoy her evening. Shani and Alia are designing and facilitating a major milestone meeting with 80 senior-level executives later this week and there are a number of things I can help with from this side of the pond… so I Skype them to see what materials still need to be finalized. Even though they're thousands of miles away, we can still have a (semi) face-to-face conversation. Isn't modern technology amazing!
10am
I need breakfast… and more coffee! On my way to the kitchen, I stop by Brad's desk and update him on my conversation with Team Finland (a.k.a. Shani and Alia). Brad and I need to synch up about a project kick-off meeting we're having tomorrow in San Jose, so we schedule time to meet later in the afternoon. After a quick bowl of cereal and a refresh on my coffee, I head back to my desk to knock out the rest of the presentation deck that I discussed earlier with Shani and Alia.
11:30am
It's time to shift gears so I can get my head into what's needed for the project kick-off meeting. I want to pull together a few slides before meeting with Brad this afternoon. A few month ago I worked on another project with this client, so I already have a good sense of what they want - I pull together a structure for the deck based on our objectives for the project kick-off meeting. This will serve as the starting point for my discussion with Brad.
12:30am
Time for our all-team meeting-we all gather in our main conference room and Skype the rest of the team in Finland before they head to bed. The meeting is a time entire team to connect, share what's going on across the various client projects, get an overview of the Business Development pipeline, and learn of the latest marketing and recruiting efforts. The meeting closes with everyone completing their "I just want to say…." I leave feeling very clear about the state of the business and what's happening on the clients projects that I'm not directly involved with.
1:30pm
Time for lunch, and I'm starving! I head to the kitchen and make the usual: a spinach salad. Stephanie and I eat outside on our patio so we can get some fresh air and enjoy the beautiful day while catching up about our weekend plans and the latest update from Europe.
3:00pm
Brad and I are meeting to review the plan for tomorrow's project kick-off meeting. We've now already framed the meeting and defined a clear target and set of objectives, but we still need to put all the pieces together. We walk through what the project will look like over the next eight weeks from a workstream and deliverable perspective, and then I create a project plan while Brad comes up with a list of the key open questions that we surfaced after reviewing the background materials the client sent over earlier this week.
5:00pm
Andrew had a new business call this morning with a prospective client, so he and Stephanie are pulling together a proposal. I check in with them to see if I can help them finalize the document so we can get it out the door by the end of the day. The document is almost finished except for pulling together our team bios and a few relevant case studies from previous strategy clarification and organizational design projects we have worked on within the past few years. I do a thorough read-though of the document to make sure all of our i's are dotted and t's are crossed. It looks good, so I hand it off to Monica for a final review. Then it's ready to go.
6:00pm
After a quick project profitability check-in with Penny, I tackle emails one more time, organize my calendar and To-Do's for tomorrow and then head out. I'm meeting some friends for dinner at a new restaurant on Polk Street. On my walk to dinner, I call my best friend and check in. It was another good day!
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